Customer-ready guides from one rough walkthrough

Rough recordings in. Finished guides out.

Walk through it once, out loud, on your phone or desktop. Quire cuts the dead air, adds your bookends, and publishes a video, a PDF and an article your customers can follow.

Make your first guide, free See a finished guide Free while we're in early access. No card, no watermark on your exports.
Recording · roughreset-mfa-iphone.mov
reset-mfa-iphone.mov11:42
Intro
Outro
4 min 08 s of pauses and retakes Ready · 7:34
01 Record02 Trim03 Bookend04 Publish
For support, onboarding and product teamsWorks for IT desks tooDownload everything, always

The recording is the easy part.

Your team already explains it well, out loud, every day. The explanation just never survives. Quire was built by the support desk at a software vendor that got tired of that.

The 40-minute Teams recording

Someone recorded the training call and sent the link. Nobody watches it. The answer is in there somewhere, around minute twenty-three.

Cuts the pauses and the retakes, splits it into steps, and hands your customer a seven-minute guide with a contents list.

The screenshot doc nobody updates

Thirty screenshots pasted into Word. One button moves and the whole document is wrong, so it quietly stops being sent.

Edit a step, re-render, done. The recording stays, so a fix is never a full redo.

Your guides, wearing someone else's logo

PDF export on the paid tier. Your colours on the higher tier. A watermark on the free one. Your customers see their tool, not yours.

Your colour and bookends on every guide. Download the video, the PDF and the article on every plan. They are yours.

Record. Upload. Publish.

No browser extension, no script, no second take. If it plays as a video, Quire can turn it into a guide.

Record

Walk through it once, out loud

Use whatever is to hand: the screen recorder on your Mac or PC, or your phone pointed at a till, a printer, or a colleague's screen. Talk as you go. Pauses and second takes are fine.

Upload

Drop the file in and walk away

Quire cuts the dead air, cleans the audio, writes the transcript and suggests a step for each thing you said. Most guides are ready in a few minutes. Close the tab; it carries on.

Publish

Share a link or drop it anywhere

Your intro and outro are already on it. Send the link, embed the article in your help centre, Zendesk or Intercom, or download all three formats and file them wherever you like.

One recording. Three things you can hand to a customer.

Some customers watch, some read, some print it and pin it by the till. Quire makes every format from the same take so you never choose.

Video

Cleaned, branded, highlighted

Silence gone, audio levelled, a pointer on every click, your intro and outro either side.

PDF

One page per step

Screenshot, caption and your colours. Print it, attach it to a ticket, pin it by the printer.

Article

Searchable, embeddable

A step-by-step page with a slides mode. Copy it as Markdown or HTML into your knowledge base.

Link

Share without a login

Every guide gets a private, unguessable link. Viewers never need an account, and there is no limit on them.

Real output

What your customers receive

A real FacilityApps guide, made from one rough phone recording. Seventeen pauses removed, 2:16 down to 1:30. This is the article view; the same take made the video and the PDF.

Simple pricing. Branding and export included on every plan.

Priced per person who makes guides. Anyone can watch them, free, forever. Every plan is free during early access. These are the prices from launch, and we will tell you before anything is charged.

Free

£0Free now, free at launch

For one person proving the idea to their manager.

  • 1 creator
  • Video, PDF and article from every recording
  • Share link and embed
  • Download everything
  • Quire bookends on your guides (yours from Starter)
Join early access

Starter

£9.60per creator / month, from launchFree during early access

For a team of up to three that needs guides to look like theirs.

  • Everything in Free
  • Your colour and bookends on every guide
  • Up to 3 creators
Join early access

Team

Most desks pick this
£15per creator / month, from launchFree during early access

For the support or IT desk replacing the wiki nobody updates.

  • Everything in Starter
  • Unlimited creators
  • Owner, admin and member roles
  • Recordings kept, so you can re-render any time
  • Per-client branding: talk to us
Join early access
Annual saves 20%. Prices exclude VAT. Need per-client branding, single sign-on or a custom domain? Talk to us. Cancel any time. Your guides stay downloadable after you leave.

Things people ask before they upload

Will it work with a phone recording of a screen, or a till, or a machine?

Yes. Quire crops the letterbox, levels the audio and finds the steps from what you say. Field and shop-floor guides are half the point.

What if a customer's name is on screen?

Keep it off screen while you record for now. Blurring after the fact is next on our list, and we will say so here when it ships.

Who owns the guides?

You do. Download the video, PDF and article on any plan, including Free. Delete a recording and it is gone from our storage.

What happens if processing fails?

You see "Failed" with the reason, not a spinner. Upload again or send it to us and we will look at the file.

Where is my data stored?

In Microsoft Azure's UK South region. Recordings are private to your organisation. Published guides are reachable only by their unguessable link.

Do viewers need an account?

No. Anyone with the link, or anywhere you embed it, can read or watch the guide. You only pay for the people who make them.

Make one guide from the last recording you gave up on.

Upload it rough. If the result is not something you would send to your team, you have lost ten minutes and nothing else.

Make your first guide, free No card. Free during early access. Download everything.